Terms and Conditions
Terms and Conditions
1. Description of Services
TOTALVISA Consulting LLC is dedicated to providing advisory services in immigration processes. Our services include guidance, assistance with document preparation, and advice based on our experience, but do not constitute legal advice.
2. No Legal Advice
TOTALVISA Consulting LLC is not a law firm, and our employees are not authorized to provide legal advice. Any advice provided by TOTALVISA Consulting LLC should not be interpreted as legal advice or a substitute for consultation with a specialized immigration attorney. We strongly recommend that clients seek professional legal assistance when necessary.
3. Exclusion of Warranties
TOTALVISA Consulting LLC does not guarantee that the services provided will be approved. Decisions regarding approval or denial are solely dependent on the relevant government authorities, and TOTALVISA Consulting LLC has no control over those decisions. Therefore, we cannot be held responsible for unfavorable outcomes.
4. Refund Policy
Since the service provided by TOTALVISA Consulting LLC consists of personalized advice and guidance that require time and effort, we do not offer refunds for services rendered, regardless of the outcome of the client’s application. This includes cases where the services we provide are denied, as such decisions are beyond our control.
5. Client Responsibility
It is the client’s responsibility to provide accurate and complete information to TOTALVISA Consulting LLC for the preparation of necessary documents and forms. TOTALVISA Consulting LLC will not be responsible for delays, rejections, or denials of applications resulting from the submission of incorrect, incomplete, or false information by the client.
6. Document Submission Deadline
The client will have a maximum period of 35 calendar days, counted from the date of request, to deliver to TOTALVISA Consulting LLC all necessary documents and information for the corresponding preparation. If the client does not provide the required documentation within this period, TOTALVISA Consulting LLC reserves the right not to perform the requested service, and the client will not be entitled to any refund for payments made.
7. Confidentiality
TOTALVISA Consulting LLC is committed to protecting the privacy and confidentiality of the information provided by its clients. All documents and data will be treated with the highest level of security and will not be shared with third parties without the client’s express consent, unless required by law in Utah.
8. Limitation of Liability
In no event shall TOTALVISA Consulting LLC be liable for direct, indirect, incidental, consequential, or punitive damages resulting from the use of our services, including loss of job opportunities, immigration issues, or any other inconvenience related to the client’s immigration status.
9. Validity of Terms and Conditions
These terms and conditions are effective from the date of acceptance by the client and will continue to apply throughout the service period. TOTALVISA Consulting LLC is committed to notifying clients of any substantial changes to the terms and conditions.
10. Confidentiality and Document Management
All communication and document exchange will be exclusively between the client and TOTALVISA Consulting LLC. The documents provided by the client must be relevant and necessary for the contracted service. TOTALVISA Consulting LLC will not be responsible for information or documents shared with third parties by the client without our company’s prior consent. Furthermore, any communication external to the agreed-upon process will not be considered part of the service nor affect its results.
11. Authorization for Use of Testimonial
By accepting our services, the client grants TOTALVISA Consulting LLC consent to use their experience and case as a testimonial on our social media and marketing platforms. This may include their name, comments, and relevant case details, while ensuring the confidentiality of any sensitive personal information.
12. Governing Law
This agreement will be governed by the laws of the state of Utah. Any dispute arising in connection with the services of TOTALVISA Consulting LLC will be submitted to mediation or alternative dispute resolution processes.